Side-by-side training is a key ingredient of any call centre training programme.
This has just got easier with the introduction of a small headset adaptor. The Agent Buddy Training Switch makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation.
* Dual control with 2 mute buttons
* Listen-in only or train/take over call
* Works with wired or wireless headsets or a mix
* Compact for storage when not in use
* Use with Agent, Plantronics, Jabra and Sennheiser headsets
* Works with most makes of telephones
Price: